Programme Synopsis

Title: Large-scale Change: Why is it so Difficult?

Synopsis:
Why is change hard? Why is largescale change seemingly even harder? When we look at successful examples of large-scale change, what are the factors that we can learn from? Professor Gray will draw upon personal and global learning to characterise successful and unsuccessful examples, dive into the emerging literature, and leave the audience with a useful framework for leading large-scale change.

Title: Smart Nation: The Banking experience

Synopsis:
As Singapore strives to become a Smart Nation, how will the banking landscape change as we move towards this goal? How will consumers’ needs be met with advances in digital technology? Find out how DBS innovates and plays a pivotal role in shaping the banking landscape with customers at the heart of this change.

Title: The Secrets to a Successful Marriage: The EndoMaster Collaboration

Synopsis:
The 2 speakers will share their experience of transforming a challenging medical robotics project from research into a well-funded start-up. Based on their work to create a robotic surgical system for removing gastro-intestinal cancer without incisions, they will share the importance, challenges and rewards of collaborating with all the stakeholders – clinical, business and engineering – on the project.

Title: Rethinking the Role of Volunteers: Learnings from the Social Service Sector

Synopsis:
The societal landscape in Singapore is changing with an ageing population and smaller households. NCSS, as the leader and advocate for the social service sector, focuses on capability building and volunteer optimisation to assist our member organisations in meeting these challenges.

NCSS has been strengthening the volunteer management capabilities of our members by providing a structured volunteer framework, and brokering partnerships with corporates. Volunteers are a critical resource as they help to augment members’ existing manpower in delivering services.

Title: Rethinking the Role of Volunteers: Learnings from the Social Service Sector

Synopsis:
The successful development of a care eco-system is an indication of the presence of integrated care and care provided along the life course. The Tsao Foundation will present its grounds-up approach to develop a community care eco-system. It will also address the challenges faced in the implementation of its Community for Successful Ageing (ComSA) project.

Title: How Communities can Transform Work Culture in Healthcare

Synopsis:
Building the right culture, and empowering people are critical topics for leaders today. When we connect and empower employees across the organization, magical things happen! In this session we will share how work is changing, emerging trends and Facebook’s enterprise offering “Workplace”. Learn more about how hospitals have utilised Workplace to digitalize their processes, share best practices and enhance internal communications with their staff from various departments i.e. their doctors, nurses, allied health professionals, administrative and ancillary.

Title: AI and the Future Healthcare Workforce

Synopsis:
Singapore’s healthcare needs are burgeoning in volume and complexity due to our ageing population and increased chronic disease burden. The “Healthcare 2020” Masterplan by the Ministry of Health elaborates three paradigm shifts for improving healthcare services in Singapore: from Hospital to Community, from Quality to Value and from Healthcare to Health. Importantly, Singapore needs adaptive future-ready healthcare professionals who are able to support national efforts and lead transformative healthcare delivery initiatives. This session will focus on the contribution of Artificial Intelligence in augmenting the healthcare workforce.

Title: From disease to health and joy in life – The Swedish work of Transformation of its welfare systems

Synopsis:
The transformation of the Swedish Welfare System starts with a Strategy for Health that includes four providers of welfare services – Education, Social Services, Nursing and Healthcare. The strategy contains goals and indicators that can be quantified and monitored. These goals aim to achieve equitable and accessible healthcare, as well as quality welfare services, through consistent and reliable procedures.

A key success factor to this is the incorporation of the goals into the day-to-day supervision and management processes of municipalities, county councils, regions and community organisations. Workshops have been held with the focus to improve health, create value and shape a sustainable system based on the needs of the general population.

Behind this ambitious approach is the need of an even more efficient welfare and the understanding that health can be viewed as as a state of inner accord, with the possibility to be active in a life of autonomy.

Title: Leading change, innovation and improvement in healthcare

Synopsis:
System leaders must find new ways to tackle variations in standards of care and secure economic benefits. Better care at lower cost can be delivered if attention is given to:
• Standardising care to the evidence of best practice;
• Delivering care through a standard operating model, enabling replication across multiple locations;
• Integrating care across the divides of hospital, community, primary and social care;
• Finding solutions by supporting staff to use an improvement method;
• Assuring that leaders give as much attention to values and behaviors as they do to objectives and projects;
• Using the opportunities of ‘Digital’ to create a better relationships with patients and to enable reliable care processes.

Title: The Power of Innovation in Education

Synopsis:
Singapore Institute of Technology’s (SIT) vision is to be a leader in innovative university education by integrating learning, industry and community. Towards this vision, SIT has adopted the applied learning pedagogy to equip her students with skills to cope with pivotal disruptive trends of today and the future. Healthcare is transforming too. First, there is a shift towards health care professionals empowering patients for self-management and working with them to live in the community. Second, healthcare and technology providers are coming together to generate solutions that improve quality of lives. Education for healthcare professionals needs to be transformed alongside to prepare graduates for this future. To do this well, SIT is partnering closely with healthcare providers in both university coursework and clinical practice education to prepare students for the real world and the challenges ahead. This talk will focus on various innovative ways of engaging students in getting them ready for a world with high tech and high touch demand.

Title: Leadership Challenges of Melding Continuous Education, Quality and Research

Synopsis:
“The team in Tan Tock Seng Hospital had embarked on a challenge to lower the rates of hypoglycaemia in the hospital. This proved to be more challenging than we thought. Associate Professor Michelle Jong will share some insights into the challenges we faced and the gaps that exist as a system which make it difficult to solve some issues”

Title: The Changing Nature of Healthcare Teams

Synopsis:
The convergence of an ageing population, rising chronic disease burden, smart machines and systems ,global connectivity and new media demand that we innovate and disrupt the way we deliver care. In Singapore, healthcare professionals are already shifting towards patient-centric, value and team-based care, delivered beyond the healthcare institutions to homes and the community. Are we looking far and wide enough in organising our expertise, talent and resources to design and deliver radically new care models?

Title: Secrets to a Smart Marriage (8 Nov)

Synopsis:
What makes marriages great, and would the same rules apply to the union of healthcare and technology? In this plenary address, Mr. Bruce Liang will share his perspectives on what the critical ingredients of a great ‘Health IT’ marriage are, and discuss examples where such ‘marriages’ have worked well. He will also offer thoughts on what more can be done by both parties to strengthen the ‘marriage’ over time.